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Quick Answers

Find answers to common questions below. If you still need help, our support team is ready.

What types of products do you sell?

We specialize in authentic 925 sterling silver products, including jewelry, collectibles, and pre-loved silver items.

How can I place an order online?

Create an account, browse silver products, add items to your cart, and proceed to checkout securely.

What payment methods do you accept?

We accept major credit cards, PayPal, and Stripe for secure transactions.

What is your shipping policy?

Shipping costs and timelines are vendor-specific. Review vendor shipping policies before purchasing.

Let’s Talk

We’re here to support buyers and vendors with all inquiries. Contact us through the options below.

Headquarters

SilvPure
#26581, 5900 Balcones Drive, Austin, TX 78701, USA

General Inquiries

Phone: +1 (737) 316-2692
Email: support@silvpure.com

Vendor Support

Email: vendors@silvpure.com
Live Chat: Available on Silvpure.com

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